Terms and conditions

Companyinformation

The content of this webstore is provided, updated and handled by the following company: 

Phone number: +46(0)730386307
E-mail address: sofie@portrattdesign.com
Org nr 559199-6573

Payment and prices

All prices are topical and may change in the future. Individual and current totalprise for orders outside Sweden will be delivered in arrers via e-mail. 

We offer the following payment opptions: 

Paypal via a link sent by e-mail
Bank payment

Terms for payment will be stated in the checkout under respective payment option. 

Delivery and refunds

Delivery

Price for delivery will be calculated depending on country of residence and weight of the order. We will inform you when the order is ready to be send. 

Custom made products are usually ready within two weeks from ordering. 

If you want it faster, please wright me a message in checkout. 

Terms of delivery will be stated in the checkout under each choice of delivery. If an item can not be delivered whitin normal delivery time this will be stated at respective item. If delays in delivery occurs we will inform you via e-mail. You as a costumer always has the right to cancel your order. There can be times when our supplier for some reason can´t fullful their comitment to us. We reserve the right to disclaim from compensation to cusumers regarding delays of deliverys. 

Refunds

Refunds will be on your own dispence unless an item is defect or if we have sent the wrong item. Refunds shall be sent to us as a letter or package. If you wish to change item you will need to pay for the new delivery from us to you. 

14 days open purchase

We follow the distance- agreement law and by that you have the right to return ordered goods whitout declaring a reason. Du can undo your order by, whitin 14 days from receiving your order, let us know you want to refund it. The items shall be returned well packaged, in good condition and in the original packaging. 

If you as a costumer have used the item more than can be expected to determine its characteristics or function and this has resulted in that the item returned are in a condition reducing its value we have the right to charge you for the amount that correspondes to the reduction in value when repaying you for your order. The reduction in value will be deterimed in each case. 

Refunds are sent to:
Porträtt & Design
Bergakungsgatan 10
59352 Västervik
SWEDEN

Repayment

If you use your right to regret a buy we will pay you back for your order as soon as possible. You will yourself pay for the delivery cost of your refund.

Read more on the distance- agreement law at konsumentverket:  http://www.konsumentverket.se/


Integrity policy

When you make your order from us you need to state your person-data. When making your order you agree to that we store and use your data in our company to fullfil our contract to you. You have, according to the person-data law (PUL) the right to get the information that we have registered on you. If the information is faulty, incomplete or irrelevant you can demad the information to be corrected or deleted. In that regard, contact us via e-mail.